With warm weather here, residents may begin to see door-to-door solicitors. Sometimes individuals may pose as solicitors but will have other motives, such as burglary or theft. In an effort to help combat against these types of crimes, we would like to offer the public the below safety measures when someone approaches your front door.

When someone knocks at your door, always acknowledge you are home. Talk through the door without opening it. If you don’t answer, and it happens to be a criminal, they may attempt to break into your home.

You are not obligated to open the door for anyone. Identification should be verified before opening the door if possible. Service representatives should have appointments and not just “show up” at your door.

Talk to the person through the door. If you don’t know the person, don’t open the door.
Ask what they need. If it is a car problem or an accident call us to respond to assist them. The idea is to keep them outside and you make the call for them.

Ask them to stand by while you place the call. If the person(s) stays, it is a good chance that they are legitimate; however, if they leave quickly, it is probably a con artist.

As with any suspicious circumstances, information about the suspect is of great benefit to the police in locating the suspect. Take a good look at their face, clothing, any distinguishing features, direction of travel, another person, vehicle, etc.

If the person leaves quickly, consider it very suspicious – it would be best to call us immediately. Call 9-1-1 or (860) 292-8240.

If it is a solicitor – someone trying to sell you something or asking for money they most likely will have a permit issued by the Police Department or if one is not required they will be registered with our Dispatch Center so we know they will be soliciting.

Look at the permit through your window if possible. Make sure the dates are current. Possession of a permit does not mean that we endorse them. REMEMBER, even if you are convinced that the person knocking on your door is a legitimate solicitor, you have no obligation to open the door. You can simply tell the solicitor through the door that you are not interested.

Should you have concerns about the person knocking on your door and are thinking about calling us, err on the side of caution and make the call. It is better to pass the information on. In the big picture, it may be the very piece of information the police need to stop an individual whose only purpose is to victimize you or your neighbor.